FAQ
Thanks for visiting our FAQs at the Wine Cellar Group! If you have any further questions for us, be sure to contact us directly and we’d be happy to answer any additional questions. Be sure to check out our online store & subscribe to our email list!
Questions About Our Wine Stores & Shopping Experiences
How many Wine Cellar locations are there?
Do you offer in-store wine sampling?
Do you offer events in your wine stores?
Are your stores open on holidays?
Do you have coupons or discounts available?
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Can I place an order in advance for in-store or curbside pickup?
Do you offer wine delivery?
Do you offer a Cork Recycling program?
Questions About Our Wine Selection & Cellar Collection
What types of wine do you sell?
Do you sell other liquor, like spirits or beer?
What is the Cellar Collection?
Do you sell accessories like corkscrews, wine glasses, or gifts?
Do you sell gift cards?
Questions About Shipping & Delivery
Where do you ship wine?
We ship accessories to all 50 U.S. states.
Can I ship a gift?
Can you ship an order to multiple addresses?
How long will it take to receive my order?
Do you offer same-day delivery?
If you are able to visit a Wine Cellar store location, we do offer same-day order pickup with in-store and curbside pickup options. To place an order for same-day pickup, just select “Pickup In-Store” during checkout in our online store.
Do you offer expedited shipping?
Can I track my order?
How does delivery work, and do I need to be home to receive my order?
How can I contact Customer Service?
Our Customer Service hours are 10am – 5pm CST, Monday – Saturday.
Questions About Wholesale & Careers
Do you accept product submissions from wholesalers?
How can I apply for a position with The Wine Cellar Group?
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